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FAQs

Product

WHAT MAKES BONDI SANDS A SALON QUALITY FORMULA?

All Bondi Sands tanning products are derived from salon quality formulas. That is, a formula defined by a premium green/blue dye that results in a natural looking tan. Many other tanning brands’ formulas are based on an orange/yellow dye, using lower quality ingredients, which can result in an orange skin tone. ...

 

WHAT IS DHA?
DHA (Dihydroxyacetone) is the active ingredient in self-tanning products. It is a sugar molecule that reacts to the amino acids on the surface of the skin. The level of DHA controls how dark and natural the colour looks. Bondi Sands uses a high level of DHA that is carefully formulated to create a natural looking tan – balanced with moisturisers to guarantee a smooth, streak-free application and glow.

 

WHAT’S THE DIFFERENCE BETWEEN THE SELF-TANNERS, GRADUAL TANNERS AND THE SELF TANNING OIL?

Our Self Tanning Foam and Lotion dry in seconds to reveal a rich, natural looking tan that can be washed off after 1 hour and lasts between 5-7 days.

 

Our self tanning oil, Liquid Gold, is our longest lasting tan and conveniently requires no wash off.

Our Everyday Gradual Tanning Milk assists in the longevity of your tan, but alone it builds gradually to your liking. Once you’ve achieved the golden tan you’re after, you can apply every 2 - 3 days to your liking. A great start if you're hesitant to try a self-tanning foam or lotion straight away.

 

 

SHOULD I CHOOSE THE LIGHT OR DARK VERSION?

If you’re unsure we recommend starting with the light/medium. The actual difference in colour between the dark and light/medium has a lot to do with your skin and how it develops the tan.

 

Once applied you can wash skin after just 1 hour, but for a deeper, longer lasting tan leave on for up to 8 hours. As it really is personal choice, you may need to test it out a few times before knowing what suits you best. And after washing off, you can always re-apply if you’re after a deeper tan.  You can also check out our online shop’s product section or Instagram page @bondisands to see our customers before and afters.

 

 

HOW LONG DO I NEED TO WAIT BEFORE SHOWERING AFTER APPLYING BONDI SANDS?
Our Self Tan , Self Tanning and Everyday Tanning ranges do not need to be washed off after applying.

 

Our Self Tan ranges can be washed off after just 1 hour, but for a deeper tan we advise avoiding showering, swimming, and perspiring for 6 - 8 hours to allow your tan to develop fully on the skin.

 

 

CAN I SWIM AFTER APPLYING BONDI SANDS?
We recommend avoiding swimming for 6 - 8 hours after applying your tan to allow it to develop fully on your skin. Once your tan has developed you can swim, however seawater and chlorinated pools may result in your tan fading a little more quickly.

 

 

WILL MY TAN GO PATCHY IF I EXERCISE?

Your tan should stay even and streak-free while exercising, however heavy sweating on a regular basis can result in fading.

 

 

HOW LONG WILL MY TAN LAST?
Your Bondi Sands tan should last between 5 - 7 days, and with good preparation and moisturising it can last even longer. However, everyone's skin naturally exfoliates at a different rate. Our Gradual Tanning Milk is the perfect product to help prolong your tan.

 

 

ARE BONDI SANDS PRODUCTS SUITABLE FOR THE FACE?
All Bondi Sands products can be used on the face. However, being a generally sensitive area it’s important to patch test first. Some people like to mix a small amount of self-tanner with their daily moisturiser, but if you do have sensitive or problematic skin, we recommend our Everyday Face tanner, which is specially formulated for the area.

 

 

CAN BONDI SANDS BE USED DURING PREGNANCY?

It is typically only the top layer of the skin that’s affected by DHA, and shouldn't have any harmful effects while pregnant.

 

If you’re unsure, it’s always best to double-check with your doctor. To be extra cautious we recommend covering your mouth, nose and eyes when applying to prevent inhaling the products. Additionally do not apply to the breast area if breastfeeding.

 

It can also be helpful to do a skin test before self-tanning, as hormone levels can fluctuate throughout pregnancy.

 

 

WILL MY TAN TRANSFER ONTO CLOTHING?

We recommend wearing loose, dark clothing for up to 8 hours while your tan develops. Until washing the excess tan off, please be mindful that the colour may transfer onto items of clothing or bedding. Bondi Sands does however dry quickly and any transfer will be minimal. 

 

 

CAN I STILL GET A TAN FROM THE SUN WHILE USING BONDI SANDS?

Yes, you can still get a tan from the sun while wearing Bondi Sands. It's important to know that our self-tanners do no offer any sun protection.

 

We recommend using our Gradual Tanning Milk with added SPF15 when in the sun, as it provides some sun protection while maintaining your golden bronzed tan.

 

 

IS BONDI SANDS TESTED ON ANIMALS?
No, Bondi Sands is opposed to animal testing and none of our products have been tested on animals.

 

 

IS BONDI SANDS SUITABLE FOR ALL AGES?
Yes, Bondi Sands products are suitable for all ages.

 

 

WHERE CAN I PURCHASE BONDI SANDS PRODUCTS?

Australia & New Zealand

 

You can purchase Bondi Sands products from over 2,500 stores across Australia & New Zealand, or online.

 

UK & Europe

 

We are now stocked in Superdrug & Boots (UK) and various retail outlets across Europe.

 

Click here for the full list of current stockists, or shop online now!

Ordering online

At the end of the ordering process, you are invited to click on the ‘Pay’ button, which will confirm your order. Once your order has been transmitted to Bondi Sands you will receive, by return email, an order summary.

 

The data registered by the bondisands.com website in respect of an order will be conclusive proof of the whole of the transactions conducted between Bondi Sands and its customers. In the event of a dispute between Bondi Sands and its customer about an order made on the bondisands.com website, the data registered by Bondi Sands will be conclusive proof of the details of the transaction. If you do not receive a confirmation email within 24 hours of placing your order please contact [email protected].

Delivery and shipping

All orders received will be dispatched the next working day for standard delivery. (Depending on stock availability and/or order confirmation). Orders are processed and shipped on working days only (Monday through Friday, excluding public holidays).

When your order has been dispatched you will receive another email with the estimated time of delivery.

 

UK Orders

  • Shipping is FREE for all Orders over £25, otherwise a flat rate of £3.99 applies to orders shipped for delivery within 24 hours and £2.50 for orders shipped for delivery within 48 hours.
  • All orders are dispatched by the next business day.

 

Europe Orders

  • Shipping is FREE for all Orders over €45, otherwise a flat rate of €9.99applies to European orders
  • All orders are dispatched by the next business day.

Returns

Returns Policy

Bondi Sands sells its products indirectly (through distributors) to retailers we are unable to process returns for purchases made from any of our stockists. Should you wish to return an Bondi Sands product, please contact your place of purchase for a refund or exchange, according to the retailer's return policy. We advise that you always keep your receipt and check retailer's conditions for return. If you do not wish to keep a product ordered on Bondi Sands website, you may return new and unused items within 14 days of the date of receipt. Bondi Sands will refund the purchase cost of the product(s) minus shipping and handling changes.

Items must be returned in their original condition; no refund can be made for products that have been used. If you are returning Aerosols please contact us first to discuss as Aerosols postage has some limitations. Please note that only products purchased from www.bondisands.com.uk will be accepted for return.

If you have any queries regarding your delivery, refund or return please contact us by emailing [email protected]

Warranty and Claims

Bondi Sands products should be free from defects. If your Bondi Sands product is defective, we will happy replace it free of charge. Refunds will not be considered.

 

 

Wholesale enquiries

UK and Europe
For all Wholesale enquiries Internationally please contact Bondi Sands Pty Ltd via [email protected]

Further questions?

Please feel free to contact us with any other queries you may have that are not listed in the above FAQ's. Email [email protected] or contact us via  https://www.bondisands.co.uk/contact-us

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